You can delete your GraceMeet account at any time, from inside the app or by writing to us. You do not need to give a reason, and you will not be asked to speak to anyone first.
Would you rather pause than delete? Settings also has a Pause my account option. A paused account is hidden from matching and receives no automatic emails, and nothing is deleted. You can resume whenever you like.
If you cannot sign in, email gracemeetapp@gmail.com from the email address on your account and ask us to delete it. We will confirm your identity, carry out the deletion, and reply to you within one calendar month, as required by UK GDPR.
Your account is permanently deleted. The 14 days are a grace period: if you change your mind and sign back in during them, the deletion stops. Be aware that everything in the list above has already gone by that point and is not brought back — you would need to add your photos and profile details again. After the 14 days pass, the following are permanently erased and cannot be recovered:
| What | How long | Why |
|---|---|---|
| Database backups containing your data | None are kept | We do not currently keep separate backups, so there is no backup copy of your data left to expire after you delete your account |
| Aggregate, anonymised patterns about what makes introductions work | Indefinitely | Only if you had separately consented to AI training. These contain no name, photo, message or contact detail, and cannot be traced back to you |
| Records we are required by law to keep, such as financial or security-incident records | For the period the law requires | Legal obligation |
You do not have to delete your whole account to remove individual pieces of information. From inside the app you can:
You can also ask us to erase specific data by emailing gracemeetapp@gmail.com.
Accounts that go unused are wound down on their own, so your data is not held indefinitely:
| Inactive for | What happens |
|---|---|
| 60 days | Your profile is hidden from new introductions, and we email to ask whether you are still looking. Signing in reactivates it. |
| 90 days | We email a final warning that the account will be deleted in 30 days unless you sign in. |
| 120 days | The account enters the same 14-day grace period described above. |
| 134 days | The account is permanently deleted. |
Using Pause my account in Settings stops these timers entirely.
GraceMeet Ltd is a private limited company registered in England and Wales (company number 17192031), registered office Hoxton Mix Ltd, 66 Paul Street, London EC2A 4NA, and is registered with the UK Information Commissioner's Office under reference ZC144781. For anything about your data, write to gracemeetapp@gmail.com.